Returns & Exchanges
At Mars The Label, we want you to be completely obsessed with your purchase. If you are not satisfied, you can return your items within 14 days of delivery for a refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Ensure all items are in their original condition with tags attached, and place them securely in the original packaging if possible.
Attach Shipping Label
Download and print your prepaid return label from the portal, then affix it clearly to the outside of your parcel.
Drop Off and Track
Take your package to the nearest authorized drop-off point and keep your tracking receipt until your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing